Digital customer signoff
Capture customer signatures directly on the mobile screen upon job completion.
From job dispatch to client signoff without paper work orders
Paper work orders get crumpled, lost, or delayed for days before reaching the office for invoicing. Incomplete notes lead to disputed bills and slow cash flow for field service businesses and contractors.
Jornadapp integrates digital work orders with workforce time tracking. Dispatchers assign jobs to technicians, who receive job details on their phones, log materials and hours, and capture client signatures upon completion.
Key operational benefits
Materials & hours logging
Track parts used, extra supplies purchased and exact technician labor hours invested.
Instant PDF service reports
Generate and email clean, professional service reports to clients immediately.
Job status pipeline
Follow work orders through clear stages: assigned, in progress, pending parts, completed.
Service businesses benefiting most
- Appliance repair, plumbing, heating and electrical service contractors.
- Industrial machinery maintenance companies performing regular servicing visits.
- Gardening, landscaping and facility maintenance contractors completing routine jobs.
- IT field technicians and security installers delivering hardware installations on site.
How to get started
Dispatch the job
Enter client details, work description and assign the job order to a technician.
Execute and document
The technician arrives on site, logs work hours, adds photos and records parts used.
Sign and invoice
The client signs on screen, and an instant PDF report is ready for billing.
Frequently asked questions
Can clients receive an automatic copy of the completed work report by email?
Yes. The system can automatically email a branded PDF summary containing photos, work descriptions and signatures directly to the client.
Does work order tracking integrate with employee attendance records?
Yes. Hours logged against work orders are verified against the technicians overall clocked attendance hours.
Can technicians work on tasks when there is no mobile reception?
Yes. Work orders can be filled out offline and automatically synchronize once internet connectivity is restored.